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About Creatable

Why retail needs its own creator marketing platform.

Because retail has never been just the transaction between a store and a customer. It always had the salesperson standing between them. We are here to put the salesperson back.

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Aéropostale creators on the beach
The gap nobody talks about
20%+
of people who walk into a store buy something. One in five. A salesperson is standing there.
2%
is the online average. Same brand. Same catalog. Same customer. Nobody there to help them decide.

A ten-times conversion gap is not a design problem or a checkout problem. It is a missing person.

Retail has always been a three-player game

Since the first person sold the first product in the first shop, someone has been there to help the customer decide — answering the question the label cannot, showing the thing in use, giving the shopper the confidence to hand over money. That is not a retail tactic. It is a human need, and it never went away.

The store
Assortment, price, promise
↔  The one who closes it  ↔
The salesperson
Answers the question, shows the product, earns the trust
The customer
A need and a question

In a store, all three are present — and one in five shoppers buys.
Online retail left the middle empty.

Player one
The store

The assortment, the price, the promise. Retailers have spent thirty years perfecting this online — catalog, search, checkout, logistics.

Player two
The customer

Arriving with a need and a question. More informed than ever, and more uncertain than ever, because the choice is infinite.

Player three
The salesperson

The one who closes it. Online, this player was never given a seat — and every point of that conversion gap sits in the empty chair.

The medium

Online, the salesperson is shoppable video

A person on camera, holding the product, saying the thing a spec sheet cannot — and the ability to buy it right there, without leaving the frame. That is the closest thing the internet has to someone on the shop floor.

Which means the medium is not a marketing asset. It is sales infrastructure — and we have spent over a decade patenting how it works, from tagging products inside a video to making that video shoppable wherever it travels. A retailer that does not control it has outsourced its most valuable employee to somebody else's feed.

Shoppable creator video on a retail product page

And the funnel stopped being a funnel

Nobody moves top to bottom any more. They see it on TikTok, ask an AI assistant about it, search it, get an email, land on the product page, leave, come back through a creator's storefront. Six surfaces, one decision, no order. A platform that only lights up one of them is not solving the problem.

Social

Where the creator publishes and the audience already lives.

Product page

The highest-intent screen you own, and usually the emptiest.

Search

Indexable creator pages that earn organic traffic on their own.

Agentic chat

When a shopper asks an AI, it should answer with real people.

Email & CRM

The channel you already pay for, carrying a face instead of a banner.

Storefronts & app

A destination per seller, and a shoppable feed inside your own app.

What makes it a platform and not a tool

A true index of your catalog and every piece of content that sells it

Every product joined to every asset, every asset joined to the person who made it, and every view joined to the order it produced. One index, one join key. That is the thing nobody else has built for retail — it is patented, and it is why content can be placed automatically, credited correctly and measured all the way down.

Widgets

Five layouts, one embed. Product pages, category hubs, guides, app feeds — filled dynamically by SKU, in your own design.

Creator storefronts

A shoppable page per seller on your own domain, indexable by search and answer engines, rolling up into one community feed.

Content & analytics API

Serve the best-performing asset to any surface you own, and query the whole funnel back out. Build anything.

01 — Source
Creator commerce activation
+ thousands of vetted creators
BookedBriefedDeliveredRights-cleared
Creator content
Product associations
Metadata & tags
Rights & approvals
Performance data
02 — The content engine
Creatable
IngestEnrichStructureSyndicate in real time
03 — Output
Every channel your shopper uses
Social media
Organic feedsPaid socialShoppable video
TikTok
Instagram
Facebook
YouTube
Pinterest
Snapchat
Ecommerce
Shoppable PDPCreator storefronts
Shopify
Salesforce Commerce Cloud
Magento
Oracle
Agentic commerce
AI searchChat assistantsPersonalization
Bloomreach
port8.ai
Coveo
Dynamic Yield
Retail media
Onsite ad unitsSponsored placements
UB Media — Ulta Beauty
Walgreens Advertising Group
Target Roundel
Instacart Ads
Kohl's Media Network
Walmart Connect
Attributed sales reporting — total sales and revenue per view
Shoppable is half of it

Measurable at every part of the funnel, or it never happened

Social platforms report reach. Your analytics reports orders. Nothing joins the two, so nobody can say what a creator was actually worth — and creator budgets get cut in the first hard quarter.

We own both halves: social performance per post, on-site engagement per asset, and attributed revenue per order. The attribution method behind it is our own patented work, and every metric carries one published definition, so two teams reading the same number mean the same thing.

Advocates at scale

You cannot staff a global store with a handful of influencers

Online retail is too vast, and catalogs are too deep, for a dozen bookings a quarter. To compete you have to activate everyone who can credibly speak for you — which is why we built for two kinds of creator on one platform, in one index, with one report.

Ulta Beauty associate ambassadors creating content in store
Team creators
Your own people
Your own people, selling

Beauty advisors, arch experts, general managers, store associates, affiliates and loyal ambassadors. Real people your customers already trust — recruited, activated, given a storefront, ranked on real revenue, commissioned and paid in the app. Ulta Beauty alone runs more than ten thousand of them.

Store associates Affiliates Ambassadors
Influence creator discovery — priced, verified, bookable
Influence creators
Four million, searchable
Real reach, real audiences

True influencers with audiences of value. Four million of them, searchable the way you would describe them out loud, priced before you ask, predicted before you book — with the whole transaction resolved on the platform.

Found Booked Activated Rights cleared

Found, booked, activated, distributed, measured

Every other route makes you assemble this from four vendors and a spreadsheet. One motion, one platform, one number at the end of it — running on technology we own and have patented.

01
Found

Search four million creators by product, audience or intent — with the reasoning shown.

02
Booked

Published rates per deliverable, brief, gifting, rights and payment on one record.

03
Activated

Campaigns for your whole roster — content, share, open submission, tier by tier.

04
Distributed

Widgets, storefronts and API push one library to every surface you own.

05
Measured

Social, site and sales in one dashboard, queryable down to the line item.

And back to the top. What sold tells you who to book next, what to brief, and which products need coverage — so the loop gets sharper every cycle.

Who we are

Built for retail, by people who have run retail programs

Creatable is the creator marketing platform for retail. We have spent over a decade on the same problem — shoppable video at catalog scale — and that history is the reason our predictions, our placements and our attribution work on real assortments rather than in a demo.

We are not an agency with software attached, and not software with a services upsell. The technology is the product — proprietary and patented, from how content is tagged to products through to how a sale is attributed back to the person who made it — and our in-house campaign team comes with it, built into the booking fee rather than a separate retainer.

Our customers are apparel, beauty, sporting goods, home improvement, jewelry and consumer electronics retailers — the categories where a shopper genuinely cannot decide from a spec sheet, and where a good salesperson has always been worth the most.

12 years
of shoppable-video performance data behind every prediction we make.
4M+
creators indexed and searchable, from nano to mega.
One index
joining your catalog, your content, your creators and your orders.
Patented
our family of granted US video commerce patents protects how content is made shoppable and delivered to the right shoppers in run time.

Store. Customer. Salesperson. Finally all three, online.

Start with one widget on the pages that already make the money, or activate one store's associates. Either way you will see the gap start to close in the first month.

Get a demo
One platform for Team and Influence creators
Every channel your shopper actually uses
Measured from impression to order